We have a privacy and personal data protection policy based on transparency. Below, we describe how we handle personal data entrusted to us by clients, partners, suppliers, and other individuals or legal entities that interact with us.

A MIYAGUE MEDICAL SERVICES, devouring called VOUS CLINIC, registered under CNPJ number 29.023.169/0001-49
, [Company Name], in its capacity as Data Controller, hereby makes public its privacy and personal data protection policy.
What data do we collect?

When relating to VOUS CLINIC, We collect personal data in the following situations:

• For information requests regarding the VOUS CLINIC. In this case, we collect the following personal data: full name, email, and contact phone number;
• In the applications to become clients, partners, suppliers, and other individuals or legal entities that interact with us, we collect the following personal data: full name, CPF (Brazilian individual taxpayer registration number), RG (Brazilian national identity card number), CRC number (Brazilian accounting professional registration number), NIT registration number (Brazilian taxpayer identification number), mother's name, mailing address, email, mobile phone number, landline phone number, and bank details.

 

What is the purpose of data collection?

We collect data for the following purposes:

• For individuals who only request information about CLÍNICA VOUS, the collection of personal data is for the purpose of registering and contacting the data subject;
• For individuals seeking to become clients, partners, suppliers, and other natural or legal persons who interact with us, the personal data collected is for registration purposes and to comply with applicable legislation in our sector, for corporate, commercial, social security, labor, and tax purposes.

How do we collect your data?

We only collect data through the completion of the form maintained on our website.

Data subject consent

When you fill out the form on our website, before submitting your data, we request your consent and inform you of the purposes for which your data will be processed. Consent is freely given; however, without the data subject's consent, the data form will not be sent to us. VOUS CLINIC. Therefore, in accordance with the General Data Protection Law, your data will only be collected and processed with your prior and explicit consent.

A VOUS CLINIC will only process personal data for the specific purpose expressed through the consent of the data subject, within the commitment to transparency and good faith that the company... VOUS CLINIC maintains control over the handling of personal data.

Upon delivery, you will have access to this. Privacy Policy and Personal Data Processing Before giving your consent, you will find out where you can access your rights and how to exercise them as a data subject.

At any time and at no cost, you may revoke your consent to the processing of personal data. In our email interactions, the data subject can always revoke their previously given consent with a simple click, or they can do so on our website by filling out a form and sending it to our DPO – Data Protection Officer, except in cases provided for by law or contract signed with us. VOUS CLINIC where the consent of the data subject is not required.

What are your rights?

We guarantee to those who entrust us with the consent for the processing of personal data, in our capacity as Data Controller:

• Confirmation of the existence of treatment;
• access to the data;
  The correction of incomplete, inaccurate, or outdated data;
• Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data, in accordance with the provisions of the LGPD (Brazilian General Data Protection Law).;
• The portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, respecting commercial and industrial secrets;
• deletion of personal data processed with the consent of the data subject;
• Information from public and private entities with which the controller has shared data;
• information about the possibility of not providing consent and about the consequences of refusal; and
• revocation of consent given.

 

How can you exercise your rights as a data subject?

To exercise your rights as a data subject, you must contact us through our DPO – Data Protection Officer, Ms. Danielle Medeiros Teixeira Miyague, by email at daniellemt@hotmail.com.
In order to guarantee the security and correct identification of the applicant, we will adopt confirmatory measures before providing any type of personal data.

How and for how long will your data be stored?

The personal data we collect will be used and stored for the time necessary to fulfill the purposes described in this policy or in the data collection form completed by the data subject, respecting the rights of data subjects and controllers.

If the data collection resulted in a commercial agreement, the terms of that agreement will determine how long your personal data will be stored. Otherwise, your personal data will be deleted from our databases or anonymized, except as follows:

• Compliance with legal or regulatory obligations by the controller;
  study by a research body, ensuring, whenever possible, the anonymization of personal data;
• transfer to a third party, provided that the data processing requirements set forth in the LGPD are respected; or
• For the exclusive use of the controller, access by third parties is prohibited, and the data is anonymized.

 

The storage of personal data collected by us is carried out securely and privately, through technical protection measures and solutions that guarantee the confidentiality, integrity, and inviolability of your personal data. We adopt measures to mitigate risks and control access to the data we store.

What do we do to keep your data safe?

We have adopted strict criteria to keep your personal data secure, through physical and electronic controls, which we list below:

• Only people authorized by us have access to your personal data;
• Data stored in physical media, paper or other, will remain in our files, access to which is only authorized for the purposes stipulated in the legislation or in the consent form of the data subject;
• Data stored digitally will be protected by access passwords, which will only be released individually and in a personalized manner, and only after the user has committed to confidentiality.

 

Although we are firmly committed to protecting personal data by adopting the best practices available to us, it is important to emphasize that no physical or virtual environment can be considered entirely secure and risk-free.

In this regard, despite all our efforts and commitment to the security and protection of personal data, we are subject to cyberattacks by hackers, or also due to negligence or recklessness on the part of the user. In these situations, we will notify those affected and the National Data Protection Authority as soon as we become aware of the incident, in accordance with the provisions of the General Data Protection Law.

Who might share your data with?

The data we collect is not shared with third parties, except in the case of a data subject who has become a client of [Company Name]. VOUS CLINIC, Your personal data (full name, email, and contact phone number) will only be shared with our partners after authorization from the data subject or by legal determination or court order, with competent judicial, administrative, or governmental authorities.

International data transfer

When your personal data is transferred or shared by us with third parties located in, or with facilities located in, foreign countries, your personal data will be subject to the General Data Protection Law and other Brazilian data protection laws. Therefore, we are committed to adopting cybersecurity and data protection standards, making our best efforts to guarantee and comply with legislative requirements.

By agreeing to this Privacy and Personal Data Protection Policy, You agree to this sharing, which will take place in accordance with the purposes described in this agreement.

Cookies or browsing data

When we use cookies, which are text files sent by the platform to your computer and stored there, containing information related to website navigation, our aim is to improve your user experience. Therefore, when you consent to the use of cookies, you acknowledge and accept the use of a system for collecting browsing data using cookies on your device.

Whenever you browse our website, at any time and free of charge, you can change your permissions, block or refuse cookies. In this case, revoking consent for certain cookies may prevent some features we maintain on our website from functioning correctly.

Cookies can be managed through your browser, in settings, under privacy and security.

Changes to this Privacy Policy

Our Privacy and Personal Data Protection Policy It can be regularly updated and adapted to legal requirements or to improve the process. Whenever we carry out a revision or update, you can easily identify it, as the version and date of the last update are highlighted in the preamble of the document, so we recommend that you review it frequently.

Changes to our privacy or personal data protection policy will take effect upon publication on our website. Therefore, by using our services and/or providing your personal data after such modifications, you consent to them.

Responsibility

A VOUS CLINIC It provides for the responsibility of agents involved in data processing, in accordance with articles 42 to 45 of the General Data Protection Law.

We are committed to the data subjects who entrust us with our personal data, and we strive to make our data safe and reliable. Privacy and Personal Data Protection Policy a habit, so that we can fulfill it in all its terms.

Disclaimer

Even with all our commitment and dedication to protecting the personal data entrusted to us and with the implementation of high security standards to prevent incidents, as previously described, we understand that we are not entirely free from risks. Therefore, we are not responsible for:

• consequences arising from the negligence, recklessness or incompetence of users in relation to their personal data;
• malicious actions by third parties, hacker attacks, except if proven negligent or deliberate conduct that can be attributed to CLÍNICA VOUS;
• The inaccuracy of the data entered in our personal data collection forms. In this sense, we are not responsible for false information or data entered in bad faith, which are the sole responsibility of the person who entered it.

 

DPO – Data Protection Officer – Data Protection Officer

Below you will find the name and contact information of our Data Protection Officer, so that you can exercise your rights as a data subject or have any questions about our Privacy and Personal Data Protection Policy answered.
Ms. DANIELLE MEDEIROS TEIXEIRA MIYAGUE, by
e-mail daniellemt@hotmail.com

Legislation and jurisdiction

This Policy shall be governed, interpreted and enforced in accordance with the Laws of the Federative Republic of Brazil, especially Law No. 13.709/2018, regardless of the laws of other states or countries, and the court of the Controller's domicile shall have jurisdiction to resolve any dispute arising from this document.